· Qualified, professionally trained and experienced in Hospitality, Travel & Tourism industry.
· Expert in Hotels Guest Relations.
· Employee of the month - Jumeirah Hotels (Twice)
· 10 Years Long Service award with Jumeirah Hotels.
· Computer Proficient – MS Office & Hotel operation systems (Fidelio & Opera).
· Excellent complaint handling & negotiation skills.
· Excellent communication skills.
· Multilingual (English, Arabic & Italian)
· Dynamic Personality-Team Player.
· The ability to remain calm under pressure.
· Excellent leadership skills.
· Great Business acumen.
· High talent of sales handling.
· Excellent government relations (Immigration, Customs & Dubai Airport DAC)
